Scheduler

Who We Are

At BridgeWay, we operate through two key business models: global nurse recruitment and BPO services. Our nursing recruitment division offers two exciting pathways: the Green Card and Student Visa programs. Through the Green Card pathway, nurses join us as full-time employees, while the Student Visa program allows you to pursue a Master’s degree with 100% tuition scholarship coverage, alongside a paid internship at our facilities. 

In addition to nursing recruitment, our BPO services include a wide range of offerings such as IT Support, Accounting, Timekeeping, SQL, Business Intelligence Analytics (BIA), and much more. We pride ourselves on delivering tailored solutions that meet the unique needs of our clients. 

Launched in Dubai, UAE, in January 2022, BridgeWay has rapidly grown into one of the region’s most exciting success stories. What started with a small team of 16 has now blossomed into a vibrant family of over 80 passionate professionals. We’re driven by innovation, growth, and a commitment to making a difference in the healthcare and BPO industries. 

Join us, and be part of our journey as we continue to expand and thrive!

Job Profile

A Scheduler provides staffing coordination to assure that the highest degree of quality resident care is maintained at all times. This position must work effectively with team members in ensuring that work is accomplished in a timely, effective, well organized, and safe manner, while focusing on delivering quality resident care. The position must also manage the resources that are available to them in their job.

What You'll Do

• Take necessary steps to ensure that sufficient members of nursing staff are on duty at all times.
• Create and follow the master staffing schedule.
• Communicate continuously with facility administration or designee to ensure coordination of information and maintain accuracy of nursing schedule across multiple locations.
• Create Nurse Staffing Information sheet and provides to all applicable locations.
• Prepare daily staffing sheets with continual revisions as necessary.
• Follow center policies and procedure for use of agency and in-house pool.
• Complete a listing of vacant direct care positions for facility administration.
• Follow process to align budget with actual hours and control labor.
• Create Labor to budget analysis and provides to all applicable locations.
• Follow established HPPD budget.
• Ensure at least one other staff member is oriented to the Workforce Manger position in the event of vacation, sick leave, etc.
• Perform all other general and/or specific administrative staffing duties required.
• Create and maintain forms necessary for completion of Workforce Manager’s task.
• ​Attend mandatory all staff in-services.
• Respects the confidentiality and dignity of staff and residents.
• Provide staffing sheets from day (days prior) and performs all necessary adjustments in the proper software.
• Perform other related activities as assigned or requested.
• Maintain and work within established departmental, center, and corporate policies and procedures, objectives, quality improvement programs, and safety, environmental and infection control standards.
• Promptly reports any suspected resident abuse, neglect or misappropriation to the DON/ED.

What Are We Looking For

• Preferably a BS or BA in Business Administration or any related field.
• Prior scheduling experience, preferably in healthcare.

Knowledge/Skills/Abilities

• Understanding of resident rights, care procedures and standards, within the scope of healthcare
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with staff, residents, family members, visitors, government agencies, and the general public.
• Ability and willingness to work harmoniously with all staff.
• Must have patience, tact, and enthusiasm, as well as the willingness to handle difficult people.
• Willingness and ability to be flexible in new methods and principles, as well as willingness to incorporate them into existing practices.
• Computer literacy and skills including Microsoft software including but not limited to Excel, Word, and Outlook.
• Prior Scheduling software experience preferred.
• Ability to openly communicate at all levels of the organization.

Work environment

• May need to work beyond normal working hours, on weekends and holidays, when necessary.
• Is subject to frequent interruptions.

Mental effort/demands (With or Without the Aid of Mechanical Devices)

• Ability to function independently and have flexibility, personal integrity, and ability to work effectively with staff and support agencies.
• In good health and demonstrating emotional stability.
• Ability to cope with the mental and emotional stresses of the position.

Communication (With or Without the Aid of Mechanical Devices)

• Must possess excellent English communication skills. 

Benefits

At BridgeWay, we believe in taking care of our team, and we’re proud to offer a range of benefits that contribute to a fulfilling and rewarding work experience: 

• Medical Insurance to ensure your well-being is prioritized. 
• Work Visa to help you establish your career with us. 
• The opportunity to work in an international, diverse, and inclusive environment, where different perspectives are celebrated. 
• Enjoy a complimentary daily meal at our fine dining restaurant, "It's Good for Something" in Dubai Healthcare City, because we believe great food makes for a great day. 
• Gold & Blue Bucks Reward System 
• We reward and appreciate your hard work through our unique Gold & Blue Bucks system, recognizing outstanding contributions and achievements. 
• Annual leave in line with our company policy to help you recharge and enjoy your time off.

What It's Like to Work at BridgeWay 

At BridgeWay, we’re passionate about creating a workplace where you can grow, excel, and truly be yourself. We’re committed to empowering you to reach your full potential by fostering a culture of inclusivity, collaboration, and continuous development. Our company values are the foundation of everything we do, ensuring that every team member feels safe, respected, and supported. 

BridgeWay is proud to be an equal-opportunity employer. Whether you are an experienced professional, a recent graduate, or someone reentering the workforce after a break, we invite you to apply and bring your unique skills and perspectives to our team. We celebrate diversity in all its forms—embracing unique backgrounds, experiences, and perspectives. Our zero-tolerance policy towards discrimination, bigotry, and hate is part of our commitment to building a workplace where everyone feels they truly belong. 

If you’re passionate about making an impact and excited about the opportunity to contribute to a thriving, inclusive company, we’d love to hear from you. Apply today and be part of a team we can all be proud of!