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HRIS Administrator (Workday)

Dubai Healthcare City, United Arab Emirates

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Who We Are 

At BridgeWay, we operate through two key business models: global nurse recruitment and BPO services. Our nursing recruitment division offers two exciting pathways: the Green Card and Student Visa programs. Through the Green Card pathway, nurses join us as full-time employees, while the Student Visa program allows you to pursue a Master’s degree with 100% tuition scholarship coverage, alongside a paid internship at our facilities. 

In addition to nursing recruitment, our BPO services include a wide range of offerings such as IT Support, Accounting, Timekeeping, SQL, Business Intelligence Analytics (BIA), and much more. We pride ourselves on delivering tailored solutions that meet the unique needs of our clients. 

Launched in Dubai, UAE, in January 2022, BridgeWay has rapidly grown into one of the region’s most exciting success stories. What started with a small team of 16 has now blossomed into a vibrant family of over 80 passionate professionals. We’re driven by innovation, growth, and a commitment to making a difference in the healthcare and BPO industries. Join us, and be part of our journey as we continue to expand and thrive!

What You'll Do

The Workday HRIS Analyst is a key player in managing and optimizing our Workday system. This role involves troubleshooting, identifying improvements, preparing and delivering reports, and being the primary contact for all Workday-related inquiries.

  • Use the Workday Community site to troubleshoot and identify ways to better utilize the system;
  • Prepare and deliver Workday reports to stakeholders across the company;
  • Primary contact for all Workday questions, issue resolution;
  • Performer in Workday configuration and testing process;
  • Continually researches, tests and stays up-to-date on all Workday updates, fixes and capabilities;
  • Responsible for leading twice yearly major release project;
  • Supports critical system maintenance and operational tasks within Workday;
  • Ensures that our internal customers issues and requests are addressed within documented SLA’s;
  • Understands and translates the priorities of the business while integrating HR value proposition and strategies to meet the needs of the business;
  • Partners with HR Tech to deliver and test system integrations;
  • Manages configuration of the Workday system while providing Subject Matter Expertise (SME) to partner teams;
  • Maintains up to date documentation and controls;
  • Proficient in creating and updating simple integrations, configurations and loading of data via the appropriate system method (e.g. EIB);
  • Identify functional gaps in existing processes or operations when business needs change and provide solutions;
  • Evaluate incoming requests from HR, Finance, IT and other groups, identify appropriate solutions and execute on them.

What Are We Looking For ​

  • Minimum of 3+ years of focused Workday HCM configuration experience within multiple disciplines (HCM, Benefits, Recruiting, Compensation preferred);
  • Workday experience with an emphasis on administration, object-oriented data and report writing;
  • Smartsheet and ServiceNow experience a plus
  • Bachelor’s Degree or Master’s Degree preferred
  • Experience designing, testing, deploying, and supporting HCM functionality in a complex environment;
  • Advanced Microsoft Excel expertise;
  • Excellent communication and collaboration skills and ability to interface with all levels;
  • Excellent attention to detail, ability to consistently provide accurate data;
  • Possesses a strong work ethic for working with and maintaining confidential information;
  • Experience performing data loads and audits of complicated data;
  • Ability to prioritize work, handle multiple and diverse objectives and deliver in a fast-paced environment;
  • Functional working knowledge of HR processes a plus;
  • Troubleshoot HRIS issues and errors;
  • Workday reporting functionality; report writer calculated fields.
  • Knowledge of applicable data privacy practices and laws;
  • Attention to detail with creative problem-solving skills;
  • Ability to make data-driven recommendations, understand competing business priorities, and make prudent trade-offs while driving results to deadlines;
  • Excellent interpersonal, verbal, and written communication skills, with the ability to communicate ideas in both technical and user-friendly language;

Benefits

At BridgeWay, we believe in taking care of our team, and we’re proud to offer a range of benefits that contribute to a fulfilling and rewarding work experience: 

  • Medical Insurance to ensure your well-being is prioritized. 
  • Work Visa to help you establish your career with us. 
  • The opportunity to work in an international, diverse, and inclusive environment, where different perspectives are celebrated. 
  • Enjoy a complimentary daily meal at our fine dining restaurant, "It's Good for Something" in Dubai Healthcare City, because we believe great food makes for a great day. 
  • Gold & Blue Bucks Reward System 
  • We reward and appreciate your hard work through our unique Gold & Blue Bucks system, recognizing outstanding contributions and achievements. 
  • Annual leave in line with our company policy to help you recharge and enjoy your time off.

What It's Like to Work at BridgeWay  

At BridgeWay, we’re passionate about creating a workplace where you can grow, excel, and truly be yourself. We’re committed to empowering you to reach your full potential by fostering a culture of inclusivity, collaboration, and continuous development. Our company values are the foundation of everything we do, ensuring that every team member feels safe, respected, and supported. 

BridgeWay is proud to be an equal-opportunity employer. Whether you are an experienced professional, a recent graduate, or someone reentering the workforce after a break, we invite you to apply and bring your unique skills and perspectives to our team. We celebrate diversity in all its forms—embracing unique backgrounds, experiences, and perspectives. Our zero-tolerance policy towards discrimination, bigotry, and hate is part of our commitment to building a workplace where everyone feels they truly belong. 

If you’re passionate about making an impact and excited about the opportunity to contribute to a thriving, inclusive company, we’d love to hear from you. Apply today and be part of a team we can all be proud of!